Last updated: February 2026
By accessing or using Chatvue ("the Service"), you agree to be bound by these Terms & Conditions and our Privacy Policy, which is incorporated by reference. If you do not agree to these terms, you may not use the Service.
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these terms. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these terms.
Chatvue provides an AI-powered CRM platform designed for the Fanvue ecosystem. The Service includes AI-driven messaging, subscriber management, revenue pipeline tracking, and related tools. Chatvue is available as a web application and a macOS desktop application.
Chatvue is an independent third-party tool and is not affiliated with, endorsed by, or officially partnered with Fanvue. The Service integrates with the Fanvue platform, but your use of Fanvue is governed by Fanvue's own terms of service. Chatvue is not responsible for any changes, outages, or policy updates made by Fanvue or any other third-party platform.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
When using Chatvue, you agree not to:
Chatvue uses AI to generate messages on your behalf. You acknowledge that you are responsible for all content sent through your Fanvue account, including AI-generated messages. You should review your autonomy settings and monitor AI activity regularly.
Your privacy is important to us. Our Privacy Policy describes how we collect, use, store, and protect your personal information and subscriber data. Key points include:
Chatvue operates on a hybrid subscription model with base fees and AI usage credits. Pricing, billing cycles, and plan details are outlined on your account dashboard. We reserve the right to modify pricing with 30 days' notice.
The Chatvue platform, including its AI models, design, and codebase, is the intellectual property of Chatvue. Your content, subscriber data, and AI persona configurations remain your property.
Chatvue is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to lost revenue, data loss, or account suspension on third-party platforms. In no event shall Chatvue's total liability exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Chatvue, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Service, your violation of these terms, or any content sent through your account, including AI-generated messages.
We may suspend or terminate your access to the Service at any time for violations of these terms. You may cancel your account at any time. Upon termination, your data will be retained for 30 days before permanent deletion, unless you request immediate deletion.
Any dispute arising from or relating to these terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties for a period of 30 days. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered in accordance with the rules of the applicable arbitration body in the jurisdiction specified in Section 15. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise.
These terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal proceedings arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.
Chatvue shall not be liable for any failure or delay in performing its obligations under these terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, cyberattacks, pandemics, or disruptions to third-party services such as Fanvue or AI model providers.
If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
We may update these terms from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated terms.
For questions about these terms, contact us at legal@chatvue.app.