Privacy Policy

1. Introduction

Chatvue ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, role)
• Fanvue account data synced through OAuth integration
• Content and messages processed through our AI systems
• Usage data and analytics related to your use of Chatvue
• Payment and billing information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Train and operate AI models specific to your account
• Process transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Analyze usage patterns to improve the platform

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit and at rest. AI personas and subscriber data are isolated per creator account, ensuring no cross-contamination between workspaces.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We integrate with Fanvue via OAuth and use third-party AI language model providers to power our services. We do not sell your personal data to third parties. Data shared with AI providers is used solely for generating responses within your account.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at privacy@chatvue.app.